FAQs about our Services – Scaling Spaces

 

Contracts & Bookings for Office Spaces, Coworking and Event Spaces

1. How long are the contract periods?

At Scaling Spaces, flexibility is key. You can choose between short-term rentals for meeting rooms and event spaces (e.g. by the hour, day or week) and long-term contracts with cancellation periods ranging from one to six months.

2. What payment methods are accepted?

We accept payments via bank transfer, direct debit and credit card. Invoices are provided digitally, allowing you to manage your payments conveniently and paper-free.

3. Is a deposit required, or are there any additional fees?

Depending on the rental model, a deposit may be required. At Scaling Spaces, transparent pricing is a top priority. There are no hidden costs, and all charges are clearly outlined before you sign the contract.

4. Can I schedule a viewing appointment?

Yes, of course! We offer non-binding viewing appointments so you can explore the Scaling Spaces locations in person. Simply get in touch via our contact form or by phone to book your appointment.

5. How can I extend or cancel my contract?

Contracts can be extended flexibly or terminated within the agreed cancellation period. The Scaling Spaces team is happy to support you with any questions regarding your rental agreement.

 

Workspace Equipment & On-Site Services

1. What amenities do the Scaling Spaces office solutions include?

Our modern offices and coworking spaces are equipped with ergonomic furniture, high-speed internet, printers, kitchen areas, and meeting rooms. We create inspiring work environments that meet the highest standards.

2. Is regular cleaning and maintenance included?

Yes, all offices are professionally cleaned on a regular basis. Maintenance and repair of provided furniture and equipment is also included in your rental – so you can focus fully on your work.

3. What security measures are in place at Scaling Spaces?

Our buildings are equipped with modern access systems, video surveillance and security services. You can only enter the offices with an access card. This ensures your workspace is always secure.

4. Can I bring my own office equipment?

Yes, you are welcome to bring your own equipment. Each space includes essential furnishings, and our gallery gives you a clear impression of what’s provided. You can also customize your office to match your individual needs.

5. Does Scaling Spaces offer networking opportunities?

Absolutely! We regularly host community events and meetups to help you connect with other companies and professionals. You can find upcoming events in our blog on flexible office solutions.

 

Support & Availability of the Scaling Spaces Team

1. Is there a support service for tenants?

Yes, our team is available on-site during weekdays, and reachable via email and phone. We’re here to help with anything related to your rental, technical issues or general questions.

2. How can I report technical problems?

You can report technical issues via our online ticket system or by calling us directly. Our support team will handle your request as quickly as possible.

3. Are Scaling Spaces buildings accessible?

Yes, all our locations are fully accessible, with step-free entry and accessible restrooms. Accessibility and inclusivity are important to us. Please let us know if you need anything else to make our facilities accessible.

4. Is there a mail and parcel service available?

Yes, we offer mail and parcel handling to ensure your business post is safely delivered. This service is included in all rental models starting from a two-day booking.

5. Are there parking options available at the locations?

All our offices are located near public parking or have partnerships with nearby parking garages. You can find detailed parking information on each individual location page, linked from the rental location overview.